Sheraton Kona Resort & Spa

Revealed Resort Review

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(888) 488-3535 or (808) 930-4900
78-128 Ehukai St, Keauhou

This resort is best described as sophisticated, understated, islandy with Sig Zane designs scattered throughout, but a bit stark with lots of concrete. It does, however, embrace its oceanside location. (But there is no sand beach here, and they could use more plants in the interior areas to absorb sounds bouncing around the atrium.) They cater to families, and it’s reflected in their multi-level water feature with 200-foot waterslide, waterfall and pool that meanders into the atrium of the hotel. With the ocean and pool the focus here, we wish the pool deck felt better maintained—it’s showing its age. Cabanas by the pool are $175 per day or $200 including beverages and snacks. The fitness room (for those who can’t bear to be on vacation without working out) is state of the art with a killer view of the ocean. The teen center gets very busy and has foosball, air hockey, ping-pong, wide-screen TVs, game consoles and more. There is a keiki activity room with crayons and toys, but parents must be present as there is no staff on duty. They have a lot of cultural activities on site. They have a good wedding infrastructure, including an oceanfront chapel and licensing on site. Couples can get a private ocean view massage and Jacuzzi in the day spa. It also has a “salt room.” Simply a room where they blow microscopic Himalayan salt on you (or you could just sit next to the ocean). However, for those of you looking for the full pamper experience, be aware there is no room service here.

At night, the hotel shines lights into the ocean and manta rays are usually visible (this is the location for many manta dives). The best visibility (not by accident) is from their aptly named restaurant, Rays on the Bay.

Rooms are fresh but not remarkable. Rooms (420 sq. ft.) are $199–$349, suites (925–3,000 sq. ft.) are $499–$2,550. Their partial ocean view category is worth the upgrade from mountain view.

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Resort at a Glance

  • 509 rooms
  • Pool
  • 2 Spa/hot tub
  • Lighted tennis court
  • Free 24-hour fitness room
  • Health spa
  • Sauna
  • Restaurant
  • Lu‘au
  • Lounge
  • Shop
  • Wedding coordinator
  • Wedding chapel
  • Conference room
  • Free 24-hour business center
  • WiFi in rooms
  • WiFi resort-wide
  • Wired internet access in rooms
  • Air conditioning
  • Elevator
  • ADA accessible
  • Lanais
  • Daily housekeeping
  • Coin-op laundry
  • Free room safe
  • Empty fridge
  • Coffee maker with free coffee daily
  • TV
  • Self-parking is $20
  • Valet parking is $27
  • Poolside cabanas
  • All non-smoking resort
  • Mandatory resort fee of $30 per day includes: internet, local and toll-free calls, international calls up to 30-minutes, trolley that runs all the way into Kona Town, daily cultural activities, poolside midday refreshments and some other items
  • On-site activities
  • Cribs available
  • Only service dogs allowed

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